Policies
End of Sale / End of Life Policy
Gigamon may periodically elect to discontinue products. For more information visit the links below.
End of Sale / End of Life Policy
End of Sale / End of Life Product List
Software Release Policy
Gigamon software release policy is designed to offer customers the best experience in the operation of Gigamon products.
Software Release Policy (PDF)
Latest Generally Available Software Releases (PDF)
Return Material Authorization (“RMA”) Policy
This document outlines how to contact the Gigamon Technical Support team and the information needed when requesting approval for a Return Material Authorization (“RMA”).
Service Depot Countries List
The following are "Select Countries" as referenced in the Software and Product Support Terms and Conditions and RMA Policy.
Accessory Policy
This document states the policy for providing repair/replacement services for Accessories or Non-Serviceable Products under the Limited Warranty or Gigamon’s Product Support and Software Maintenance Agreement.
Secondary Market Products Policy
This policy covers products purchased outside the Gigamon Authorized Reseller Network or products that are sold more than once. More information is available by clicking the link below.